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  • Log Ingestion API

    Receives inbound logs for processing and storage.

  • Client API

    Provides access to account and log data. This provides capabilities for searching logs data as well as managing account details like organizations, team members, and applications.

  • Alerting

    Executes alerts, maintains their states, and triggers notifications.

  • Web Application

    Main web application used to access, search, and view your logs in real-time.

  • Timber.io Site

    Our main site which hosts our documentation and blog. Issues with this site do not affect your access to the application

Previous Incidents

[Resolved] Data Being Rejected for Organizations Created Today (April 23)

This incident lasted 4 hours and 59 minutes.
  • Log Ingestion API
  • Web Application
Mon, 23 Apr 2018
12:19:27 EDT

We've discovered an issue where incoming data is being rejected for organizations that were created today (April 23rd). This is due to an internal issue in the organization creation flow.

If this issue affects you, you will also experience errors when trying to load the billing plan management page.

We're working to resolve this issue.

17:18:35 EDT

We've fixed the issue. All affected accounts have been restored and the system will now honor data for them. We've also fixed the creation flow so this issue will no longer affect anyone.

If you still have issues, please reach out to support@timber.io

No further notices from the past 7 days.